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SpecialEffect News

07 May 2020

​Triple-call talkthrough gives Graham a gaming boost

We’re currently using remote assessment and support as an alternative to face-to-face contact because of COVID-19, and it was an honour to be able to help Graham advance his gaming skills recently through a loan equipment setup backed by online support and a trio of video calls.

Graham can use his left hand, but he only has good movement of his thumb on his right hand. It’s difficult for him to use a standard gaming controller effectively, so he asked for our help to enjoy gaming to the best of his abilities.

Ahead of Graham’s video call assessment, our occupational therapists Joe and Jacob communicated with him via email to build up as clear a picture as possible of his abilities and the games he wanted to play. An initial video call then enabled them to identify equipment options from our extensive loan library that could have the best potential to harness Graham’s gaming abilities.

We then sent Graham a package that included a customised setup based on a single-handed controller for his left hand and a separate right analogue stick for his right thumb.

During a second Skype call after the equipment arrived, Joe and Jacob used their specialist knowledge to help Graham to position, connect and configure the setup so it could be used as effectively as possible.

A week later, a third Skype support call revealed how Graham was really enjoying the equipment to play Forza Horizon.

“His long-term goal is to play FPS games like Call of Duty,” said Joe, “so we’ll continue to arrange video calls and send other loan equipment if necessary. In the longer term we’ll make ourselves available to visit him at home once that’s possible again.”

Under the current circumstances, online assessment and support is proving to be an effective alternative way to provide our life-changing support and one that’s enabling us to continue to bring fun and inclusion to many people like Graham, so please do get in touch if you think we can help.

Below (l-r): Graham, Joe and Jacob on a Skype support call. Graham’s setup includes a one-handed controller with remapped D-pad, an angled wedge mount for the controller and a Velcro-covered lap tray. The red insert shows the analogue stick for his right hand.

Screenshot from video call with three men in separate windows

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